Payroll.Net

    Aged Care Award 2010

    Expert payroll solutions for residential aged care facilities under the Aged Care Award

    In short: Payroll.Net helps residential aged care and aged care service providers pay staff correctly under the Aged Care Award (MA000018). We manage classifications, shift penalties, the recent wage increases and full payroll compliance audits across Australia.

    Aged Care Award Expertise

    The Aged Care Award has unique compliance requirements for residential care. We specialise in navigating its intricacies.

    Aged care classification structure (Levels 1-8)
    Personal care and nursing classifications
    Shift penalties and broken shift provisions
    Sleepover and on-call allowances
    Part-time and casual provisions
    Food, cleaning and laundry services

    Why Choose Our Aged Care Compliance Services

    Protect your organisation with specialist Aged Care Award knowledge and compliance support

    Aged Care Award Expertise

    Deep expertise in the Aged Care Award 2010, ensuring your organisation stays compliant with this complex industrial instrument.

    Award Interpretation

    Expert guidance on classification levels, shift loadings, overtime rates, and allowances specific to aged care operations.

    Compliance Audits

    Comprehensive payroll audits to identify and rectify Aged Care Award compliance issues before they become costly problems.

    Risk Mitigation

    Proactive compliance strategies to protect your organisation from Fair Work investigations, underpayment claims, and reputational damage.

    Our Aged Care Compliance Services

    Comprehensive support for every aspect of Aged Care Award compliance

    Aged Care Award Classification

    Navigate aged care classification levels from support workers through to registered nurses.

    Includes:

    Employee classification reviews
    Qualification mapping
    Career progression planning
    Certificate level alignment

    Shift Penalties & Allowances

    Accurate calculation of all aged care-specific shift loadings and allowances.

    Includes:

    Afternoon and night shift penalties
    Weekend and public holiday rates
    Sleepover and on-call allowances
    Overtime and higher duties

    Aged Care Compliance Audits

    Comprehensive review of your payroll against Aged Care Award requirements.

    Includes:

    Full payroll compliance assessment
    Historical pay analysis
    Underpayment identification
    Remediation roadmap and support

    System Configuration

    Ensure your payroll system correctly interprets and applies Aged Care Award rules.

    Includes:

    Award interpretation setup
    Automated penalty configuration
    Rostering integration
    Ongoing system maintenance

    Comprehensive Aged Care Payroll Solutions

    Beyond compliance support, we offer complete payroll management solutions tailored for aged care organisations.

    Aged Care Award: Common Questions

    Who is covered by the Aged Care Award?

    The Aged Care Award covers employers providing residential aged care and their staff, including personal care, food services, cleaning, laundry, administration and maintenance employees.

    Have aged care wages changed recently?

    Yes. The Fair Work Commission has granted staged pay increases to many aged care workers. Payroll systems must be updated at each stage so staff receive the correct rates.

    How does Payroll.Net help with the Aged Care Award?

    We review how your employees are classified, check every pay rate, allowance and penalty against the Aged Care Award, set up your payroll system to calculate them correctly, and can run your payroll for you. We work with employers across Australia and New Zealand.

    What happens if we underpay staff under the Aged Care Award?

    Underpayments must be back-paid, and the Fair Work Ombudsman can issue penalties. Since 2025, intentional wage underpayment can also be a criminal offence. A payroll audit finds problems early so you can fix them before they grow.

    Does paying above the award mean we are compliant?

    Not always. Paying a higher hourly rate does not automatically cover penalty rates, overtime, allowances or loadings. Each pay period must be tested against what the Aged Care Award requires.

    Ensure Aged Care Award Compliance Today

    Don't risk costly underpayment claims. Get expert Aged Care Award compliance support from specialists who understand your sector.

    Book Your Compliance Audit